To request a refund, download and complete the Refund Request form ( PDF, 0.08 MB ). Please note that refund applications are not guaranteed to be refunded.
Refunds only available as per Terms and Conditions. Please note as per Section 15b of the T&C a $20 administration fee will be charged for any refunds requested after 1 March 2019. Any refund requests submitted after 31 May 2019 will not be accepted.